Support

Need help with Server Connect? We're here to assist you with any questions or issues you may have.

Get in Touch

For support inquiries, feature requests, or general questions, please contact us:

Frequently Asked Questions

How do I connect to my server?

To connect to your server:

  1. Tap the "+" button on the home screen
  2. Enter your server details (hostname/IP, username, password or SSH key)
  3. Tap "Connect" to establish the connection

Your connection details are securely stored on your device only.

Is my data secure?

Yes! Server Connect uses industry-standard SSH encryption for all server connections. Your server credentials are stored locally on your device using iOS secure storage mechanisms and are never transmitted to our servers.

Can I manage multiple servers?

Absolutely! Server Connect supports unlimited server connections. You can easily switch between different servers from the main dashboard.

Does Server Connect work on iPad?

Yes! Server Connect is optimized for both iPhone and iPad. The interface automatically adapts to take full advantage of your device's screen size.

How do I upload files to my server?

In the File Manager:

  1. Navigate to the directory where you want to upload files
  2. Tap the upload button
  3. Select files from your device
  4. Files will be securely transferred to your server
What if I encounter an error?

If you encounter any issues:

  • Check your internet connection
  • Verify your server credentials are correct
  • Ensure your server's SSH port is accessible
  • Try restarting the app

If the problem persists, please contact our support team at vpscommander.application@gmail.com with details about the error.

How do I cancel my subscription?

Subscriptions are managed through your Apple ID. To cancel:

  1. Open Settings on your iPhone or iPad
  2. Tap your name at the top
  3. Tap "Subscriptions"
  4. Select Server Connect
  5. Tap "Cancel Subscription"

Your access will continue until the end of the current billing period.

Feature Requests

We're constantly improving Server Connect based on user feedback. If you have ideas for new features or improvements, we'd love to hear from you! Please send your suggestions to vpscommander.application@gmail.com.

Bug Reports

Found a bug? Please help us improve by reporting it. Include as much detail as possible:

Send bug reports to vpscommander.application@gmail.com.